Contact the social-protection service of a Swiss casino. The FGB states that a voluntary request can be made in person or in writing with a copy of valid identification.
What exclusion covers
It applies throughout Switzerland and, since 7 January 2025, Liechtenstein. It covers authorised land-based and online casinos and large-scale games operated online. Partial exclusion is not available.
Duration and lifting
Exclusion is generally not time-limited. Voluntary exclusion may be lifted no earlier than three months after registration, on application to the responsible casino. The FGB does not manage the register and cannot lift an exclusion. Confirm the exact procedure with the casino.
For someone close to you
A concerned relative may contact the social-protection service of any casino or a specialist service. The casino assesses the legal conditions; a report does not guarantee a particular decision.
This page summarises official sources. It does not provide personal legal, tax, medical or financial advice.